Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and ...

Salesforce’s $3.6B Fin acquisition boosts AI customer engagement, but raises integration and execution risks, says RBC.

Here's a question most aspiring Salesforce professionals get wrong: "Do I need to code to build powerful applications on Salesforce?" The answer — and this surprises a lot of people — is no. Not ...