A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...
The summer solstice is Sunday, marking the longest day of the year in the Northern Hemisphere and the start of astronomical ...
Today in Tech Host Keith Shaw and his expert guests discuss the latest technology news and trends happening in the industry. Watch new episodes twice each week or listen to the podcast here.