One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Mental health benefit claimants are using AI chatbots to maximise their payouts for sickness claims, it has been alleged.

To increase employees' knowledge and use of healthcare benefits, more education is required. Brokerage firm Nava Benefits wants to help benefit leaders prioritize this with a new AI chatbot that takes ...

This morning Sensely, an artificial intelligence chatbot that helps users navigate insurance benefits, announced a $15 million raise. The latest funding round was led by Aflac Corporate Ventures with ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...